Services

TK CONSULTANCY SERVICES : Shopping Malls with retails shops, Theaters and Franchises. Business Management, Consultancy, BPO and Business Management Outsourcing. 

HR Recruitment

The recruitment process includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, hiring, and integrating the new employee into the organization.

A recruitment process is an organization-specific model of candidate sourcing for the purpose of finding and hiring new employees. Typically, the ownership of the recruitment process resides within the Human Resources function, although companies also use third-party recruiting firms.

Business Process Outsourcing 

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of a specific business process to a third-party service provider. Originally, this was associated with manufacturing firm

BPO is typically categorized into back office outsourcing, which includes internal business functions such as human resources or finance and accounting, and front office outsourcing, which includes customer-related services such as contact center services.

BPO that is contracted outside a company’s country is called offshore outsourcing. BPO that is contracted to a company’s neighboring (or nearby) country is called nearshore outsourcing.

Often the business processes are information technology-based, and are referred to as ITES-BPO, where ITES stands for Information Technology Enabled Service. Knowledge process outsourcing (KPO) and legal process outsourcing (LPO) are some of the sub-segments of business process outsourcing industry.

Voice Process and Non Voice Process

Voice process in business process outsourcing (BPO) is a subsection of BPO in which employees works in call centers where they would talk with customers. Voice BPO will be in charge of answering calls and speaking directly to customers. This is further split into 2 categories:

• Inbound support outsourcing : Inbound support outsourcing is a process in which agents take the calls of clients or customers on behalf of a business or client. to solve their queries.
• Outbound support outsourcing : Outbound Support Outsourcing is a process in which agents make the calls for the purpose of telemarketing, sales or fund-raising calls, contact list updating, surveys or verification services.
• Non-Voice process in business process outsourcing (BPO) is a subsection of BPO in which employees sitting behind a desk and fulfilling duties the customer may not see. Some non-voice employees interact with customers via email & chat support but not by phone.

Retails

TKCS has retails management system. We are selling cloths, electronics items in all over India through our retails shops as well as online portals. TKCS has retails shops, franchises in all over India. Includes Theaters and brands. 

Marketing and Product Management

Our managers, online portals and retails shops are ready to sell your product, marketing of your product, advertisement and branding.